This policy explains how 4T Markets Limited complies with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 when processing personal data.
This policy applies to all personal data we process (wholly or partly) regardless of whether data is stored electronically, on paper, or on any other media. It applies to:
Protecting the integrity and confidentiality of personal data is a critical responsibility which we take seriously at all times. We are exposed to potential fines of up to €20 million or 4% of total worldwide annual turnover (whichever is higher) depending of the nature of the breach if we fail to comply with the GDPR.
You must read, understand and comply with this policy when processing personal data on our behalf and complete any training necessary to meet the requirements. This policy sets out what we expect from you in order for us to comply with applicable law. Your compliance with this policy is mandatory and any breach may result in disciplinary action.
If you have any questions about this policy, please contact Compliance. Their contact details are [email protected].
The Data Protection Act 2018 (DPA 2018) came into effect on the same day as the GDPR. It was bought in for a number of reasons:
The DPA 2018 is structured into seven parts with eighteen schedules and must be read alongside the GDPR to understand the complete legal framework.
Personal data is ‘any information relating to an identified or identifiable natural person’ (the data subject).
This creates a wide scope beyond the obvious information which identifies a person such as their name, address, and date of birth. It includes information from which a person can be directly or indirectly identified. For example, it can include identification numbers, location data, online identifiers such as cookies and one or more factors which are specific to the physical, physiological, genetic, mental, economic, cultural or social identity of a person. Note that additional requirements apply to the processing of sensitive personal data referred to as ‘special categories of personal data’. See Section 5.3 for further information. Please see Annex One for the full definitions.
The GDPR applies to the processing of personal data. Processing covers anything which we do to, or with, personal data such as when we collect, record, organise, store, disclose, and delete it. It covers processing which is undertaken wholly or partly by automated means and where the data forms part of a filing system. We have not identified any personal data which we hold which does not fall within the scope of processing under the GDPR
Using our data inventory we have identified that we process personal data relating to the following:
If you wish to process data from any other sources, you should speak to Compliance first.
We process this personal data for a wide variety of reasons, for example we process information from our clients in relation to their identity and trading activity and we process payroll information for our staff. Full details are in our data inventory.
The GDPR applies to those who act as a controller and / or a processor. A controller is someone who determines the purpose and means of processing personal data. A processor is someone who is responsible for processing the personal data on behalf of a controller. Different requirements will apply depending on whether we are the controller or the processor. 4T Markets acts as a processor and a controller for the purposes of GDPR. However, some of our service providers, such as our with technology solution provider for EMIR and MiFID regulatory reporting, do process personal data on our behalf. We must have a contract in place with any service provider that processes personal data on our behalf.
The GDPR applies to the processing of personal data by a controller or processor in the European Union (EU), regardless of whether the processing takes place in the EU or not. As we are a processor and a controller established in the EU, the requirements of the GDPR will apply.
The GDPR requirements also apply to a controller or processor who is based outside of the EU, where they process the personal data of an individual within the EU, and where the processing activity is related to:
In this case an EU representative must be appointed. See Section 7.4.
The GDPR sets out a number of principles which firms must comply with when they process personal data. These principles are central to our data protection obligations and sit at the heart of our policies and procedures - we are accountable and must be able to demonstrate our compliance with these. The six principles state that personal data must be:
We must process personal data in a lawful, fair and transparent way. The GDPR sets out specific legal grounds which we can use to process personal data. If we cannot meet one or more of those legal reasons, we cannot process the personal data. Further information on the lawful basis for processing is set out in Section 5.
We must also ensure that personal data is processed fairly, for example we only use it for a specified purpose, and that we are transparent in what we are doing. This means that we must provide the individual with information about how we process their personal data in a concise and intelligible manner using clear and plain language. There are specific requirements about the information which must be disclosed and we set out this information in our privacy notice.
In line with GDPR, we will only process personal data, where we have a clear and legitimate purpose for doing so. The personal data that we collect must be relevant and limited to our data processing activities. If we wish to process personal data for another purpose at a later date, we need to consider whether we can use an existing lawful basis or consent unless the new purpose is compatible with the original purpose. It is also important that we are transparent and can explain to individuals the reason(s) why we are processing their data. This is set out in our privacy notice.
We cannot collect excessive personal data – it must be adequate, relevant and limited to what is necessary for the purpose required. This means we cannot collect data now for some general and unspecified future use.
We must ensure that the personal data we process is accurate and kept up to date. We have established a process to ensure that data is regularly reviewed and updated to reflect any changes to a data subject’s circumstances, where necessary. Staff must inform us of any changes to their personal data at the earliest opportunity.
Where we identify personal data that is inaccurate, we must take steps to erase or update that information as soon as possible.
We will regularly review our data inventory to ensure we only keep personal data in a form which permits the identification of the individual, for as long as the information is necessary for our data processing activities. We may in limited circumstances keep personal data for longer periods, where deleting or removing it would conflict with one of our regulatory obligations or we intend to process information for archiving purposes. Further details of our record keeping requirements are set out in our record keeping policy.
We must process personal data in a way which keeps it secure, ensuring that any information that we collect from individuals isn’t lost, destroyed or damaged. We must also protect the data we process from unauthorised or unlawful processing by another party (for example, hacking or illegal distribution).
A fundamental principle of the GDPR states that we can only process personal data where we have a lawful basis to do so. If there are no lawful bases available, our processing will be unlawful and in breach of the first principle. Individuals also have the right to erase personal data which has been processed unlawfully.
There are six lawful bases available, each of which is explained below:
4T Markets relies predominantly on the bases of upon contract & legal obligation for lawfully processing personal data.
This lawful basis can be used for processing providing we have a valid consent which covers the processing of personal data for each specified purpose.
Consent must be:
Where we use consent as a lawful basis for processing, we will ensure that:
This lawful basis can be used for processing if:
This lawful basis can only be used if it is necessary for the processing. It does not apply if there are other reasonable and less intrusive ways in which we can proceed. We will not require additional consent to process personal data using this lawful basis unless we are processing a special category of data or the contract is with a child under 18. If we can reasonably provide our products or services without processing their personal data this basis will not be available.
This lawful basis can be used for processing if we need to comply with a common law or statutory obligation (it does not apply to contractual obligations). For example, where we need to process personal data to comply with our legal obligation to disclose employee salary details to HMRC, our regulatory obligation under MiFID II to record electronic communications, or where we are obliged to submit a Suspicious Activity Report to the National Crime Agency. If we can reasonably comply without processing the personal data, this basis will not be available.
This lawful basis for processing can be used where we need to process personal data to protect someone’s life. It is very limited in scope and generally applies only to matters of life and death.
This lawful basis can be used where the processing is necessary in order to perform a task in the public interest or for other official functions and the task has a clear basis in law.
This lawful basis can be used for processing where it is necessary for our legitimate interests or those of a third party except where these interests are overridden by the interests, fundamental rights or freedoms of the individual.
There are potentially a wide range of legitimate interests including the use of client or employee data, marketing, fraud prevention, intra-group transfers or IT security. As with other legal bases, the processing must be necessary and we cannot rely on this legal base if there are other reasonable and less obtrusive ways of achieving the same result.
Most importantly, we must balance the rights of the individual against our legitimate interests and must ensure we consider and protect the rights and interest of data subjects. When considering using this legal base we will apply the following tests:
We must decide which lawful basis we will use before we start to process personal data. It is important to choose this carefully because it is difficult to swap to a different basis at a later stage as this is inherently unfair to the individual. We will therefore carefully assess upfront which basis is appropriate and document this.
If we find that our purposes change over time, or we have a new purpose we may not need a new lawful basis as long as the new purpose is compatible with the original, unless we are relying on consent in which case a new consent or a different basis for processing will be required. Any such changes must be approved by Compliance.
We must also ensure that we keep a record of which basis we rely on for each processing purpose, and document why we believe it applies. This information is set out in our data inventory.
Special category data is personal data which is more sensitive and therefore needs more protection. Special category data includes information about an individual’s:
Please see Annex One for a full definition.
As part of our data inventory, we have confirmed that we do not process special categories of personal data. If you believe you need to collect information that would be a special category of data, this must be referred to Compliance first.
Under GDPR, the rules around ‘special category data’ do not apply to criminal offence data, instead separate safeguards have been put in place. Criminal offence data refers to personal data relating to criminal convictions and offences or related security measures. This includes information about criminal allegations, proceedings and convictions as well as security measures. Criminal offence data can only be processed where we have a lawful basis to do so and we are processing the data in an official capacity or we have a specific legal authorisation to do so. Note that we have an obligation under the Financial Services and Markets Act 2000 to ensure employees are fit and proper.
As part of our data inventory, we have confirmed that we do process criminal offence personal data. We are only able to process this personal data if we have a legal basis to do so, and we are processing the data in an official capacity or we have specific legal authorisation to do so.
Where we process special categories of personal data or criminal convictions data for the following reasons, we will also ensure that we meet with the requirements set out in the Data Protection Act 2018:
This includes ensuring we have an appropriate policy in place which:
The GDPR provides specific rights for individuals in terms of how we process their personal data:
We must provide information in relation to points b) to h) as soon as possible and within one month at the latest. We can extend that period by a further two months if the request is complex or there are multiple requests and we must keep the data subject informed of any delays.
All the information provided under points a) to h) must be provided free of charge. Where requests from the data subject are manifestly unfounded, excessive or repetitive we can charge a reasonable fee to cover our administrative costs or refuse to act on the request. Any requests to levy a charge must be approved by the Chief Compliance Officer.
The GDPR specifies the information that we must provide to data subjects. We set this out in our privacy notice. This information must be communicated in an easily accessible way and written in clear and plain language. It must also be provided free of charge.
The type of information we must provide, is determined by whether or not we obtained the personal data directly from the individual or a third party. Please see the table below which sets out the differences
If we obtain personal data directly from the individual, we must provide this information at the same time. If the personal data is not obtained directly, we must provide this information within a reasonable period (one month) unless the data is used to communicate with the individual, in which case we must make this disclosure at the latest, when the first communication takes place. If we envisage disclosing personal data to another recipient, we must provide this information before disclosure is made.
· Our standard practice is to always provide this information; however, we are not required to do so if the following apply:
If we intend to process the personal data further for a different purpose to the one the personal data was collected for, we will provide the individual with information (prior to processing) on that other purpose and with any relevant further information referred to above.
Data subjects have the right to:
In addition to a copy of their personal data an individual may also request the following additional information:
A data subject has the right to request that we correct any inaccurate or incomplete personal data that we process. If we do not take any action in relation to such a request, we must explain why and advise the individual that they can make a complaint to the Information Commissioner’s Officer.
A data subject has the right to request that we erase any personal data concerning them where:
If we have received a request for erasure and we have made that personal data public, because for example we have published the information on the internet or shared it with third parties, we must tell those other parties about the request for erasure unless we can demonstrate this would involve a disproportionate effort.
We may reject requests for erasure if the processing is necessary for:
A data subject has the right to request that we stop or supress the processing of their personal data where:
When we receive such a request, we can continue to store the personal data but must not process it further. If the restricted personal data has previously been disclosed to a third party, we must also inform them about the restriction. We must tell individuals when we decide to lift a restriction on processing.
A data subject has the right to obtain and reuse the personal data that they have provided to us for different purposes. This means they must be able to move, copy or transfer their personal data easily from one IT environment to another in a safe and secure way. If we receive such a request, we must provide the personal data in a structured, commonly used and machine-readable format. For example, by using midata or CSV files.
This right only applies if:
The individual can either ask us to provide this to them directly or to transfer it to a third-party organisation on their behalf where this is technically feasible. If we do not take any action in relation to such a request, we must explain why and advise the individual that they can make a complaint to the Information Commissioner’s Officer.
A data subject has the right to object to processing:
We must ensure that we explicitly inform the individual of this right at the first point of communication. This must be separate from any other information. We provide this information in our privacy notice. Where any of our processing activities fall into the above categories online, we must also provide a way for the individual to object online.
Following a request objecting to processing we must stop processing that personal data unless we can demonstrate:
There are no exemptions or grounds to refuse any objection to processing for direct marketing purposes. Any such requests must be dealt with immediately.
As part of our responsibilities as a data controller under GDPR we are required to implement appropriate measures, both technical and organisational, to show that we are complying with the data protection regulations.
It’s important that we can demonstrate that we understand and can apply the principles of GDPR to our day to day processing activities. This will include:
We must show that we are embedding data protection into all our processing activities by design and default. This means that we must implement appropriate technological and organisational measures, such as pseudonymisation, in a way which is effective and ensures compliance. To achieve this, we have implemented measures which meet the principles of data protection by design and default including:
Our commitment to data privacy by default and design is embedded in our everyday activities and any new project through the adoption of appropriate policies and procedures
A data protection impact assessment (DPIA) is a tool which we can use to identify the risks and the possible impact of our processing activities. An effective DPIA includes:
We must undertake a DPIA when we:
Processing that is likely to result in a high risk can include, but is not limited to:
It is unlikely that we will ever engage in high risk data processing given the nature of our business.
We will ensure all staff are provided with adequate training to enable them to comply with the GDPR requirements.
As 4T Markets is based outside of the European Union (EU), and it processes the personal data in relation to the offering of goods or services to data subjects in the EU or monitors their behaviour, we must appoint a representative. The representative must be based in one of the member states of the EU where the data subject(s) reside.
We have appointed who is based in , to act as our representative to carry out our data processing activities within the EU. We have mandated our representative to deal with all issues relating to the processing of personal data.
Note that we are not required to appoint a representative if:
4T Markets is the data controller in relation to all of the firm’s data processing activities. We do not act as a data processor. Using our data inventory, we have identified that we use data processors to undertake processing on our behalf. For example, our technology solution provider for EMIR and MiFID regulatory reporting. The GDPR sets out certain requirements when using a data processor (see below).
When we appoint a data processor, we must have a written contract in place. This also applies to any data processor who sub-contracts to another third-party processor. As a minimum the contract must include the following terms requiring the processor to:
Whilst we maintain a data inventory as best practice, we are not required to keep a record of our processing activities because:
Where we rely on an exemption within the Data Protection Act 2018 to process special categories of personal data or criminal convictions data, we will include additional information which sets out:
These records shall be made available to the ICO on their request.
We have an obligation to process the personal data of individuals securely. This includes protecting it against unauthorised or unlawful processing and against accidental loss, destruction or damage. We have put the following technical and organisational measures in place to do this:
You must not attempt to circumvent the administrative, physical and technical safeguards we implement and maintain to protect personal data.
A personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data. This includes breaches which are both accidental and deliberate. Examples include:
Whenever a security incident takes place, we will quickly establish whether a personal data breach has occurred and if so, promptly take steps to address it. In all cases where you know or suspect there has been a data breach you must not attempt to investigate the matter yourself. You must immediately contact:
Christoph Flefel, CCO:
Once we have identified that a breach has occurred we will:
Once a breach has been identified we must establish the likelihood and severity of the resulting risk to people’s rights and freedoms. If there is a high risk, we must report it to the Information Commissioners Office (ICO). This assessment will be undertaken by the CCO who will assess each incident on a case by case basis. Breaches can be reported on the ICO website.
In the event of a high-risk personal data breach we will notify the ICO without undue delay and, where possible, no later than 72 hours after having become aware of it. Where we are unable to notify the ICO within 72 hours, we must explain the reasons for the delay. Failure to notify can lead to a significant fine.
When providing the notification, we must provide the following information:
Where the breach is high risk in nature, we will also inform individuals of the breach, as soon as possible and without undue delay. The CCO will determine when this threshold is reached. We are not obliged to provide this information where:
When we tell individuals about a breach, we must describe the nature of the breach in clear and plain language and provide:
We are not required to appoint a Data Protection Officer (DPO) by the GDPR. Based on the relatively low level of risk our data processing activities pose, we have come to the view that it would be disproportionate to appoint a DPO. We have however allocated responsibility for compliance with the GDPR to the CCO, Christoph Flefel.
At present we do not transfer personal data outside of the EEA. We will ensure that we give full consideration to the GDPR requirements in relation to transfers of personal data outside of the EEA when we make operational changes.
Transfers of personal data to the following countries can be made without further authorisation because they are subject to an EC adequacy decision:
In the absence of an adequacy decision we may still transfer personal data where we have put appropriate safeguards in place and on the condition that enforceable data subject rights and effective legal remedies are available. Appropriate safeguards can be provided in the following ways:
Binding corporate rules are agreements which govern transfers of personal data made between organisations within a corporate group or a group of enterprises engaged in joint economic activity. They must contain certain information which is specified in the GDPR and are subject to a formal approval mechanism involving the Information Commissioners Officer.
Current Commission decisions on contractual clauses will remain in force until they are amended, repealed or replaced however are subject to legal challenge.
Currently no codes of conduct have been adopted.
In the absence of an adequacy decision or appropriate safeguards, we may also transfer personal data outside of the EEA when the transfer is:
In very limited circumstances we may transfer personal data outside of the EEA even when none of the above apply. Such transfers are only permitted where the transfer:
Binding corporate rules
‘binding corporate rules’ means personal data protection policies which are adhered to by a controller or processor established on the territory of a Member State for transfers or a set of transfers of personal data to a controller or processor in one or more third countries within a group of undertakings, or group of enterprises engaged in a joint economic activity.
Biometric data
Means personal data resulting from specific technical processing relating to the physical, physiological or behavioural characteristics of a natural person, which allow or confirm the unique identification of that natural person, such as facial images or dactyloscopic data.
Consent
Means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
Controller
Means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
Cross border processing
Means either:
a) ‘processing of personal data which takes place in the context of the activities of establishments in more than one Member State of a controller or processor in the Union where the controller or processor is established in more than one Member State; or
b) processing of personal data which takes place in the context of the activities of a single establishment of a controller or processor in the Union but which substantially affects or is likely to substantially affect data subjects in more than one Member State.
Genetic data
Means personal data relating to the inherited or acquired genetic characteristics of a natural person which give unique information about the physiology or the health of that natural person and which result, in particular, from an analysis of a biological sample from the natural person in question.
Identifiable living individual (DPA 2018)
Means a living individual who can be identified, directly or indirectly, in particular by reference to:
(a) an identifier such as a name, an identification number, location data or an online identifier, or
(b) one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of the individual.
Personal data
Means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Processing
Means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Processor
Means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Profiling
Means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
Pseudonymisation
Means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
Representative
Means a natural or legal person established in the Union who, designated by the controller or processor in writing pursuant to Article 27, represents the controller or processor with regard to their respective obligations under this Regulation.